Terms & Conditions

1. Who These Terms Apply To

These terms govern enrolment and participation in Music Tutorship programs. “We,” “us,” and “our” refer to L.J.Vijay operating under Star Atlantic. “Student” means the participant. “Customer” means the adult student or parent/legal guardian entering this agreement. “Borrower” means the person named in a separate financing agreement. The “Program Confirmation” is the written description of the program and services purchased.

2. Mentoring Approach and Program Formats

Teaching sessions are conducted online by L.J.Vijay. The Personalized Mentorship Program consists of one-to-one sessions. Other programs are delivered in batches, with the group size or participant limit communicated before enrolment.

Program content and progression may be adapted to students’ abilities and learning needs within the agreed scope. Enrolment does not imply academic semesters, formal grading, examinations, an academy syllabus, or accredited certification unless expressly stated in the Program Confirmation.

3. Program Information Before Payment

Before payment, customers will receive written information covering:

• Program scope, learning focus, and included services.
• One-to-one or batch format.
• Program duration, session commitments, schedule, and time zone.
• Batch size or participant limit, where applicable.
• Total fees, applicable taxes, and payment arrangements.
• Required equipment and software.
• Included resources, support, recording access, and access periods.
• Any program-specific conditions.

Variations apply only when clearly disclosed and accepted before payment. Mandatory legal rights remain unaffected.

4. Discovery Calls Are Not Free Trial Classes

Any complimentary introductory interaction, including one informally called a “free demo,” is a discovery call only. Its purpose is to discuss the prospective student’s background, goals, suitability, and available programs. It is not a free trial class, substantive teaching session, or part of a paid program.

Music Tutorship does not offer free demo classes as part of enrolment. The first paid teaching session is part of the purchased program and cannot be retrospectively treated as a free trial. A discovery call does not count towards the program, trigger program commencement, or require the prospective student to enroll.

5. Enrolment and Students Under 18

Customers must review and expressly accept these terms and their Program Confirmation before payment. For students under 18, a parent or legal guardian must enter the agreement and manage payments and permissions.

Enrolment information must be accurate. Enrolment is confirmed after written acceptance by us and receipt of the required payment or acceptable payment confirmation.

6. Program-Based Pricing

All Music Tutorship fees are charged for the program as a whole—not per hour or per session. The fee covers the teaching, preparation, resources, feedback, and support expressly included in the Program Confirmation. Session numbers and durations describe delivery commitments. They do not establish an hourly rate or separate purchase price for each session.

Dividing the program fee by the number of sessions does not create a right to purchase individual sessions or obtain refunds for unattended sessions. This pricing model does not reduce our obligation to deliver the agreed services or prevent valuation where a refund or remedy is legally required.

7. Song Production is Separately Charged

Song production is not included in Music Tutorship program fees. Unless expressly included in the Program Confirmation, songwriting services, composition, arrangement, recording, editing, mixing, mastering, session musicians, distribution, and release support are also separately chargeable.

Production work requires a separate written agreement covering the scope, price, payment schedule, deliverables, revisions, timelines, cancellation terms, and ownership or licensing arrangements. Discussing a song, giving feedback, or using it as a learning exercise does not constitute an agreement to produce a finished recording. Program fees will not automatically be credited towards production charges. Production-service cancellations and refunds are governed by the separate agreement and applicable law.

8. Official Payment Channels and Receipts

Payment links will be sent through our official email or the official WhatsApp number identified in the Program Confirmation. Payments may be processed through PayU or another payment provider identified in the payment instructions. Customers should verify unfamiliar accounts, payment links, or collection requests through info@applymusictutorship.com before paying.

We will acknowledge amounts received. A receipt confirming full settlement of the program fee will be provided upon receipt of full payment. Any invoice or other document required by law will be issued within the applicable timeframe.

Payment to an unauthorized person does not discharge the fee unless we receive the payment or are legally responsible for its collection. This does not exclude responsibility for our authorized representatives or payment instructions attributable to us.

9. Installments and Financing

Installment or financing options are available only when expressly offered and confirmed in writing. A payment gateway processes payments; it is not necessarily the lender. Where financing is selected, the lender and relevant loan terms will be identified separately.

Installments do not convert the program into a monthly subscription or session-by-session purchase. Any direct installment schedule and obligations following withdrawal must be disclosed before payment. Future installments do not automatically become immediately payable merely because a student withdraws. No finance-provider partnership or approval is guaranteed unless specifically confirmed.

10. Borrower’s Repayment Responsibility

The named borrower is responsible for amounts lawfully payable under their separate finance agreement, including principal, interest, and applicable disclosed charges. We do not undertake to repay, reimburse, guarantee, or discharge those amounts unless expressly agreed separately in writing or required by law.

Financial hardship, loss of income, inability to pay, missed EMIs, or lender collection activity does not, by itself, create a refund entitlement against Music Tutorship or Star Atlantic. Program withdrawal does not automatically cancel a loan or payment mandate. Borrowers must contact their lender about repayment difficulties, adjustments, or closure. Borrowers should review all applicable finance disclosures before agreeing. Financing costs may be additional to the program fee.

Once we have received the agreed program payment, a missed lender repayment does not automatically create a second program-fee debt payable to us. Applicable borrower rights and our own legal or provider-agreement obligations remain unaffected.

11. When a Program Starts

For Personalized Mentorship, commencement occurs when the student attends their first substantive paid teaching session. For batch programs, commencement occurs when the first substantive batch session is delivered on the start date disclosed and accepted before payment. A student’s absence does not postpone commencement.

Payment, a discovery call, scheduling discussions, or administrative onboarding alone does not constitute commencement.

12. Cancellation Before Commencement: 50% Refund

Where a customer voluntarily cancels before commencement, the standard policy is a refund of 50% of the program fees paid towards that enrolment, subject to clause 14. The remaining 50% is the proposed cancellation deduction. It is not an additional charge on top of the amount already paid, and further automatic deductions will not be added to it.

Requests must be sent to info@applymusictutorship.com before commencement. We will assess eligibility using the request time and program records and provide a written explanation. This policy does not permit retention of an amount that would be unlawful or disproportionate. Where a larger refund is legally required, the larger refund will be provided.

13. No Refunds After Commencement

After commencement, no refund will be provided for voluntary withdrawal or discontinuation, subject to clause 14. For Personalized Mentorship, this applies even if the student attends only one paid session. For batch programs, missing the live session does not create a refund entitlement where the agreed session and recording access are provided. This policy applies regardless of whether payment was made in full, through installments, by card, or through third-party financing.

Subject to clause 14, refunds will not be provided solely because of:

• A change of mind, interest, or personal preference.
• Work, study, family, or scheduling difficulties.
• Financial hardship or inability to repay financing.
• Missed sessions or insufficient practice.
• Failure to use available resources or support.
• An expectation of a free trial despite the discovery-call policy being disclosed before enrolment.

This policy applies where we continue to deliver or make the agreed services available. Unused attendance opportunities do not automatically create a refund entitlement. Discretionary goodwill concessions may be considered on a case-by-case basis, but cannot reduce an entitlement expressly promised in these terms or required by law.

14. Refund Exceptions and Processing

The refund restrictions do not exclude remedies required by law. If we cancel a program or cannot deliver its remaining agreed services, we will provide an appropriate refund for the undelivered portion unless the customer freely accepts an alternative. Rights arising from deficient services, material misrepresentation, or a material breach by us remain unaffected.

Duplicate and excess payments will be returned. Where retaining an amount would be unlawful or unenforceable, only the amount lawfully recoverable will be retained. Any refund calculation will be explained using the agreed program scope, services delivered, and lawful deductions. We will not retrospectively invent an undisclosed hourly rate.

Requests will be assessed promptly. Refunds due will be initiated within 14 calendar days after the amount is determined, or sooner where legally required. This does not permit unreasonable delay in assessing a request.

15. Refunds Involving Financed Payments

Financing does not create an additional program-refund entitlement. Where a refund is due, we will cooperate with the lender or payment provider and follow applicable law and the governing provider arrangement. A financed refund may need to be returned to the lender or original payment channel for adjustment against the loan.

Loan closure or a revised repayment schedule must be confirmed by the lender. We will provide confirmation of our refund instruction or remittance. The same amount will not be refunded twice. The treatment of lender charges depends on the relevant agreement and applicable law. We remain responsible for amounts legally attributable to our own breach or wrongful delay.

16. Personalized Mentorship Scheduling

The 24-hour rescheduling rule applies only to Personalized Mentorship. Students should give at least 24 hours’ notice when requesting a change. However, if a student gives shorter notice or misses a session, a replacement session will still be arranged at a mutually available time.

Replacement sessions do not add extra sessions beyond the program’s agreed teaching commitment and are not guaranteed at the student’s preferred time. Genuine emergencies will be considered reasonably. Repeated scheduling difficulties may require a written revision of the timetable. Students attending late normally finish at the scheduled time unless otherwise agreed.

17. Batch Attendance and Recordings

Batch sessions follow the published schedule and are not individually rescheduled because a student cannot attend. A missed batch session counts as delivered where the session takes place and the agreed recording is made available.

Students who miss a session, including because of an emergency, may review its recording during the access period stated in the Program Confirmation. If a promised recording is unavailable or materially unusable, we will provide a reasonable alternative. Clause 14 applies where the agreed service cannot be supplied.

18. Recording Notice and Permission

Sessions are recorded for learning review and program delivery, as disclosed before enrolment. Recordings may capture the student’s name, voice, image, screen contributions, and work shared during the session. Batch recordings may be accessible to other enrolled participants in that batch.

Before payment, the customer must expressly acknowledge the recording arrangements. For students under 18, the parent or guardian must provide the required permission. The Program Confirmation and Privacy Policy will explain recording access and retention.

Recordings will not be made public or used for advertising under this enrolment permission. Marketing or testimonial use requires separate, optional consent. Permission to record does not transfer ownership of a student’s original work.

19. Pauses, Transfers, and Extensions

Program pauses, transfers to another person, and extensions require our prior written approval. They are not automatic. Any expiry or access deadline must be disclosed before payment. Delays caused by us will receive an appropriate extension or remedy. Approved changes will be recorded in writing and will not override mandatory legal rights.

20. Teaching Responsibilities and Online Readiness

We will provide the agreed services with reasonable care and skill. Students are expected to practise, complete agreed work, communicate difficulties, and arrange the required equipment, software, internet connection, and suitable surroundings.

We are responsible for our teaching setup. Mentor cancellations or material mentor-side technical failures will be addressed through replacement teaching or another appropriate remedy. Learning outcomes depend on several factors. We do not guarantee mastery within a fixed period, examination results, employment, income, or professional opportunities.

21. Conduct, Communication, and Materials

Students, guardians, and the mentor must communicate respectfully. Threats, harassment, discriminatory abuse, sexual misconduct, and deliberate disruption are unacceptable. Enrolment does not include unlimited messaging, unscheduled calls, or services outside the Program Confirmation.

Teaching materials and recordings must not be sold, publicly uploaded, or redistributed without permission, except as permitted by law. Students must respect other participants’ privacy. Students retain rights in their original compositions and performances. Commercial production and licensing require separate agreements. Honest reviews, constructive disagreement, lawful complaints, and reporting misconduct are permitted.

22. Payment Disputes and Records

Customers must not knowingly submit forged payment confirmations, engage in impersonation, or make materially false statements. We may use relevant acceptance records, invoices, attendance information, communications, and delivery evidence to investigate disputes and respond to payment providers or competent authorities, subject to privacy requirements.

A legitimate chargeback or complaint is not automatically treated as fraud. Raising or losing a dispute does not automatically create a fine or an obligation to pay all our legal costs. We will not seek duplicate recovery.

23. Changes, Suspension, and Termination

Material changes to fees, mentor, format, included services, or delivery commitments require prior agreement. If a customer declines a proposed material change, they may withdraw and receive an appropriate refund for undelivered services.

Serious misconduct or a credible safety concern may justify immediate suspension. Other material breaches will ordinarily receive notice and a reasonable opportunity to resolve them. Termination by us does not automatically justify forfeiture of all unused fees. Any retention must be lawful and proportionate. Events beyond reasonable control will be addressed through reasonable mitigation and rescheduling. If services cannot be delivered within a reasonable period, clause 14 applies.

24. Privacy and Liability

Our separate Privacy Policy explains how personal information is collected, used, shared, protected, and retained. Customers must not disclose payment passwords, card PINs, CVVs, or OTPs to us. Payment authentication should occur through the provider’s authorized process.

To the extent permitted by law, we will not be liable for indirect or remote losses. Our aggregate liability for ordinary contractual claims relating to a program will not exceed its total agreed fee. These limitations do not apply to fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, mandatory refunds, or liability and remedies that cannot lawfully be excluded.

25. Complaints, Governing Law, and Updates

Complaints should be sent to info@applymusictutorship.com. We will acknowledge them within 48 hours, provide a record, and aim to resolve them within one month, subject to any shorter legal requirement. Lending complaints should also be directed to the lender’s grievance channel.

These terms are governed by Indian law, including applicable laws in Tamil Nadu. Customers retain access to courts, statutory forums, regulators, and other remedies having jurisdiction.

Updated terms apply to future enrolments. Material changes to existing enrolments require agreement. If a provision is unenforceable, the remaining provisions continue where legally capable. Mandatory law prevails, and these terms do not override obligations binding on us under provider agreements.